Terms of Use


This website is managed by Pharmacie du Jazz SA, Grand-Rue 5, 1820 Montreux, Switzerland under the URL www.myswisscosmetics.com. This website consists of beauty products, cosmetics, and supplements (hereinafter: Product(s)) and is made available to the public for informational purposes only. By accessing this website, you agree to be legally bound by these terms of use and to abide by the terms set forth below.


My Swiss Cosmetics is committed to provide you the Products with the lead times in our own suppliers. In case there is an unavailability of a product, we will make sure to inform you as early aspossible. Any lead time provided by My Swiss Cosmetics is an estimate only. My Swiss Cosmetics cannot be held liable for any delay to any delay in delivering the Products.


The list of ingredients of each product may be updated occasionally. Before you use a product, read the list of ingredients first on the packaging to make sure that it is suitable for your personal use. Byagreeing to this terms and conditions, you release My Swiss Cosmetics from any form of responsibility concerning a possible allergy or reaction after using a Product.


All prices stated on the My Swiss Cosmetics Online Shop are subject to change without prior notice. Should there be changes in the pricing and rates during an order processing due to increased costs, currency fluctuations, or taxes, then My Swiss Cosmetics reserves the right to adjust the respective prices.

All stated prices include the statutory value-added tax in Switzerland and without VAT for foreign countries.

All customs duties and local taxes for deliveries outside Switzerland are payable by the buyer.


Trademarks, Product name, company names, and/or logos that can be found in this website, including those of or related to any of the Products, are owned by their respective owners. My Swiss Cosmetics does not claim to own any of these trademarks.


My Swiss Cosmetics attempts to be as accurate as possible with any of the Product descriptions found on the website. However, My Swiss Cosmetics is not responsible for any inaccuracies or typographical errors stated in this website. All information and prices stated are subject to change without prior notice.


When you send a message or an email to My Swiss Cosmetics, you are communicating with us electronically. By doing so, you consent to receive a response from us electronically. My Swiss Cosmetics will communicate with you via e-mail or by through notices posted on the website. With this, you agree that any notices, agreements, disclosures, and other forms of communication provided to you electronically will satisfy any legal requirement that such communication is in writing.


All the Products on www.myswisscosmetics.com are for personal use only. You may not sell or re-sell any of the Products that you purchase or receive from us. My Swiss Cosmetics reserves the right, with or without prior notice to reduce or cancel the quantity of any orders that in our sole discretion may result in any violation of the Terms and Conditions.


My Swiss Cosmetics is not responsible for the content of any other websites linked to or from www.myswisscosmetics.com. Any links that appear on www.myswisscosmetics.com are for the user’s convenience only and do not serve as an endorsement by us, our affiliates, or by our partners of the referenced product, supplier, or service. Should you decide to do linking to or from any off-website pages; you can do so at your own risk. My Swiss Cosmetics does not guarantee the offerings in any websites linked to and from www.myswisscosmetics.com. We do not assume any liability or responsibility for the content, actions, or products of these pages and websites, including their terms of use as well as privacy statements. Always carefully read the terms and conditions and privacy policies of other websites that you visit.



My Swiss Cosmetics collects your browser type and version, general information regarding your operating system, as well as the current date and time. These data is used anonymously in order to analyze the usage of the website and anonymous statistical purposes only.

We may further collect additional information such as your name, contact information like email address, demographic information, preferences, or interests. This information is only collected if you enter them in the respective form field placed on the website. In the event My Swiss Cosmetics uses this information, it is only for internal record keeping to improve the Products and services and to periodically send any updates, special offers, and promotional information about new Products using the contact information you have provided. Moreover, My Swiss Cosmetics may further use these data to customize the website according to your preferences and interests.

My Swiss Cosmetics will not make any of the personal data you have provided available to any third parties unless with your permission or My Swiss Cosmetics is required by law to do so.

Control over your personal information

If you wish to opt out of My Swiss Cosmetics use of your personal data for marketing purposes, you may do so by clicking the box indicating that you do not wish to have your personal data used for any marketing purposes next to any forms you are asked to fill in.

You can also request information about what personal data you have that My Swiss Cosmetics has saved. If you decide to do so, you have the right to request these data to be corrected or deleted. Please contact us should you decide to do so.


Products are generally delivered to you within 2 to 11 business days from the acceptance of your order and receipt of payment unless otherwise stated. In case of delay, this will depend on the destination country. Rest assured the Products are shipped to the address you have provided during the order process using a reputable parcel delivery service. Taxes can be added upon delivery and customs clearance which will be paid for by the customer. Furthermore, the availability of the dates and time for delivery is not binding on My Swiss Cosmetics.

We will always do our best to get your items delivered as quickly as possible. However, My Swiss Cosmetics will not be held responsible for any delays and/or non-delivery due to events or circumstances beyond our reasonable control such as custom clearance procedures and whatnots. No refunds will be made for shipping delays out of our control.

In the same way, we are also not responsible for any custom conditions set from the country of destination such as the prohibition of certain product components. In such cases, a refund will also not be available.


My Swiss Cosmetics only accepts payments using a American Express, Visa, MasterCard credit cards and Post Finance. My Swiss Cosmetics will not save your credit card information and will only use it to settle your current order. The cost of your order will be shown in your currency in the credit card interface.


If the Product you bought is not sealed upon receipt, defective, or faulty, you have the right to return it to My Swiss Cosmetics. In such case, you may contact us using the following contact information and we will arrange for the replacement of the defective Product at no additional cost:

  • Pharmacie du Jazz SA
    Grand-Rue 5
    1820 Montreux
  • +41 (0)21 963 06 67
  • info(at)pharmaciedujazz.ch

My Swiss Cosmetics will accept exchanges or returns of any of our Products provided that it has not been used and opened. For exchanges and returns, send the Product back to us along with the original copy of the invoice, and make sure to note the reason of the return or exchange. Please notethat we will have to investigate the matter first to determine if there is anything that restricts the possibility of return as much as possible and that it is subject to quire drastic conditions.


We reserve the right to change these Terms and Use as well as our Privacy Policy, at our sole discretion at any time. Any changes will be posted on www.myswisscosmetics.com and are effective immediately upon posting.


Any Product acquisition made on My Swiss Cosmetics is subject to Swiss law. The buyer recognizes the exclusive jurisdiction of the courts of Switzerland.

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