Products are generally delivered to you within 2 to 11 business days from the acceptance of your order and receipt of payment unless otherwise stated. In case of delay, this will depend on the destination country. Rest assured the Products are shipped to the address you have provided during the order process using a reputable parcel delivery service. Taxes can be added upon delivery and customs clearance which will be paid for by the customer. Furthermore, the availability of the dates and time for delivery is not binding on My Swiss Cosmetics.